The website was easy to navigate. It was great having the specifications, measurements, and pricing for each trophy. I particularly liked the engraving service offered by Awards and Trophies, which was built into the price, so there was no 'surprise' additional costs to worry about. The shipping details were also fully explained, including the date of delivery. I could track my order, as it was being delivered, which was another great aspect of working wit this company. I received my trophy on time and to the full specifications as were outlined on the website. I was very happy with the service and the quality of product delivered to me.