SHIPPING POLICY

Delivery Cost

Standing Shipping is a flat rate $17.95 Australia wide.

Express Shipping is calculated by Australia Post using your delivery postcode and the total weight of your selected products.

Estimated Delivery Times

We guarantee to dispatch your order within 5 business days or less. Delivery times are based on Australia Post ESTIMATES

Below is an indication of how long it takes from the moment your awards leave our store to when they arrive on your doorstep:

Location

ESTIMATED Delivery Timeframe

Brisbane

Standard: 1-2 Business Days

Express: Next Business Day

Sydney

Standard: 2-3 Business Days

Express: Next Business Day 

Melbourne

Standard: 3-4 Business Days

Express: Next Business Day 

Adelaide

Standard: 4-5 Business Days

Express: Next Business Day 

Perth

Standard: 5-6 Business Days

Express: 1-2 Business Days

 

For ESTIMATED delivery times to NT, TAS, country QLD, country NSW, country VIC, country WA, and country SA, please enter your postcode into the Delivery Calculator found at the top banner of every page and in your shopping cart.

Delivery to Residential Addresses and PO Boxes

Australia Post eParcel delivers to any Australian address (including PO boxes).

Delivery Insurance

For an additional $10 you can insure your order against damage, loss, or theft in transit; select this option on the payment page.

Order Tracking

As soon as your order is dispatched we will email you parcel tracking code to track your order online. These codes may be used on Australia Post’s ‘tracking page’ should you need to track your delivery.

International Delivery

Our normal delivery area is domestic Australia (ie Brisbane, Melbourne, Sydney, Perth, Adelaide, Darwin, Hobart, Canberra, and all regional areas), however if your order totals more than $500, please contact us with your request, as we may be able to help.

What Date Will I Receive My Delivery?


Platinum

Charges will be calculated at checkout

"Platinum"

We will dispatch your order within 3 business days, and will be sent by express freight. This option will incur a Fast Track Fee of $30 or 15% of your subtotal (whichever is greater) plus express freight charges.
Gold

Charges will be calculated at checkout

"Gold"

We will dispatch your order within 4 business days, and will be sent by express freight. This option will incur a Fast Track Fee of $20 or 10% of your subtotal (whichever is greater) plus express freight charges.
Silver

Charges will be calculated at checkout

"Silver"

We will dispatch your order within 5 business days, and will be sent by express freight. This option will incur express freight charges.
Bronze

$17.95 Flat Rate Australia Wide

"Bronze"

We will dispatch your order within 5 business days, and will be sent standard freight for a flat rate of $17.95.