AwardsAndTrophies Customer Testimonials - Diana Earp

Whittlesea Horse & Pony Club - Victoria

I found your details on a website search and decided to order our award plaque with your company. From the time I sent the online order to you I received constant follow up and confirmation of the order and approx. delivery dates. We also had a tight deadline to meet! There were a couple of proofs required and the response times were extremely fast. I was really impressed with your customer service and professionalism and would highly recommend any business, club or association to use your company for any future orders. We will certainly use your company again and the final product we received from you was outstanding. Thank you for providing us with a beautiful plaque.

Diana Earp
27/Apr/2010


My parcel arrived today and I am ecstatic!! ???? I ordered 3 medals and they came out perfectly, faster than I anticipated, and in excellent condition. Even though it was only 3, I'd like to thank you for the beautiful work that was involved. They are just for fun for a training run some of my friends and I are doing in the lead up to a 100 miler race in September, but because so many of our races got cancelled due to covid we haven't been able to collect any trophies. So after a day of researching all the places in WA that made them I couldn't find any that were what I wanted or that would deliver before our run this Saturday. Then I found you!!! I will absolutely be using your company again and telling all my friends about it too. Customer Quote

Caroline Arnoldi
24/Jun/20


Honestly probably the best online shopping experience I have ever had. The attention to detail in the customer experience was incredible, from the way I got regular emails to tell me when my design was moving through the production process, the way the medals arrived 2 days earlier than expected (even in the middle of a pandemic) and even the small bag of sweets included in the package. Thank you for the great service! Customer Quote

Mairead Loughlin
01/Jun/20

Youi


I just wanted to say a big thank you for the flawless service yet again in getting our trophies to us so quickly and effortlessly! Your processes work so well, and nothing is ever a hassle.  You constantly keep your customer informed and I wouldn’t hesitate to recommend your services. You are honestly one of the best suppliers I have ever dealt with.  Take a bow Customer Quote
Learning And Development Facilitator
Justine Bennett
24/Jan/20


My order arrived this afternoon and I just want to let you know how impressed I am. It's not just the trophies themselves (which are excellent), it's been the entire process starting with your user-friendly website, an amazing range of products, plus ease of ordering - but the thing that stands out most to me is the your focus on customer service. I'm 61 years old and can remember when friendly customer service wasn't just a catch-phrase... I think your communication is spot on and I felt "in-the-loop" at all stages from design through to dispatch. Thank you for providing such a welcome customer experience Customer Quote

Greg Boswell
20/Jan/20


Thank you for sending through the Medals. They look amazing, great quality and fantastic pricing. I was amazed at how quickly they arrived too. Customer Quote

Sue
25/Nov/19


Awards & Trophies, Milton, are an outstanding organisation who help us every year to bring our annual awards evening to fruition. I cannot fault the quality of service I receive especially from Chanthana and Jeremy. We can rely on Awards & Trophies to produce our (often last minute) orders with total professionalism. Thank you to all who help us year in, year out! Customer Quote

Kim
25/Nov/19

Dare to Dance Canberra


I am so happy with your service, your products and AwardsandTrophies.com.au in general. I have had my dance school for 12 years and always used our local trophy place and not only are you cheaper, you are easier, more convenient and I can shop from bed! (Which is what I did). Thanks for the great service :) Customer Quote
Manager/Director
Alison Bailey
21/Nov/19

NRLCEO


Outstanding trophies and even better customer service. The communication from Awards & Trophies throughout the whole process is better than any other online store I have experienced. They have a casual way of communicating and even throw in some extras in the final delivery. Can't recommend them enough. Customer Quote

Jamie Bradnam
07/Nov/19


I ordered several trophies online for a major event. I've purchased trophies from other shops before but Awards & Trophies have been, by and far, the best. They were very quick to respond to my inquiries, they were very quick to produce the trophies and deliver - I was actually quite surprised. The quality of the trophies and the engraving were superb, and for quite a good price too. And they were extremely friendly. If you have design experience and know how to design for a trophy, I recommend Awards & Trophies as they actually know what they are doing and can speak the same design language (I've not had the same experience with other trophy shops). Very highly recommended. Customer Quote

Viet Hoang
06/Nov/19

Loreto College Coorparoo


We have recently used the services of Awards and Trophies Milton. From our initial contact with Jeremy, the process of choosing and organising our awards has been an easy process. The service provided and the finished product has been exceptional. Thank you. Customer Quote
Events Coordinator
Lisa
04/Nov/19


I have just received the medals I ordered. They are absolutely brilliant. Thank you sincerely for the extremely fast delivery, and the fabulous communication you have provided during this transaction. The professionalism and the care shown in providing outstanding products and service is remarkable. I will pass on your details to other people I know so that they can also have the chance to purchase their trophies from AwardsandTrophies.com.au. I look forward to further purchases in the future. Customer Quote

Tony Skeed
02/Oct/19

Stanwell


This was my second time ordering trophies online from Awardsandtrophies.com.au and I found the staff very helpful when I contacted them to confirm a few things. I arranged for the trophies to have labels on them and it was very easy. The trophies arrived and the labeling looked great and it was easy, quick and within my budget. I will definitely be using this company in the future Customer Quote
Executive Assistant
Sandra Mason
30/Sep/19

OzParty Events


Fantastic service from AwardsandTrophies.com.au for a recent financier conference and gala we hosted on Hamilton Island. A delightful online experience, swift response times and proofing, quick delivery and high quality crystal trophies that our award recipients were delighted with. 5* from our OzParty event planners! Customer Quote

Aimee Udall
27/Sep/19

Gazelles Netball Club


I want to say a massive thank you. I received my 10 trophies a day earlier than expected! They are in amazing condition and they look so good! I know my under 11 team are going to love them. I will definitely be using AwardsandTrophies.com.au again for next seasons presentation. Customer Quote
New Item
Laura Pizey
11/Sep/19


Thank you so much for the brilliant service and wonderful trophies. The website was so easy to use and the delivery came sooner than expected. The trophies were exactly what I wanted and were loved by the recipient. I will definitely be recommending you to our club Customer Quote

Tamara Perrott
05/Sep/19


I will definitely be coming back to AwardsandTrophies. I would like to convey my thanks to all involved- from the people in your front office who were helpful and professional, to the person who enters the dimensions into your engraving machine (they spotted and questioned the unequal spacing of the holes) and to the staff who served me when I came to collect the finished panel Customer Quote

Barry Peek
02/Sep/19

Rutherglen Agricultural Society Inc.


Firstly I just wanted to say thank you so much for your prompt service in replacing our broken trophy. We were very pleased with your quick response in and turn around and also pleased with the quality of the trophy. Again thank you for your professionalism good nature and prompt service. That attitude tells us where we should be shopping in the future and we look forward to working with you again soon. Customer Quote
Secretary/Treasurer
Geoff O'Dwyer
28/Aug/19


Can’t recommend highly enough. I ordered 3 trophies and the whole experience was brilliant and easy. The constant communication updates are great and the turnaround time and quality of the trophies are fantastic. No exaggeration a world class company Customer Quote
Lesmurdie, WA
Richard Melling
15/Jul/19

Tapex Group


Absolutely brilliant service and 100% hassle-free. And the trophies are excellent quality! I greatly appreciated your very professional service and the fact that you worked within the deadlines I had. I have and will continue to highly recommend your service! Customer Quote

Anne Bidstrap
25/Jun/19


I just wanted to say how good the quality of the medal is that I ordered, and how fast it was delivered - will definitely be using your service again in the future, and recommending you to friends also. Thanks again! Customer Quote
The Entrance
Sophie
19/Jun/19

Newpath Web


Just a quick note to say thanks and to comment on your slick operation. From start to finish it was slick, smooth and transparent. It’s a pleasure to deal with companies like you guys. Newpath Web Customer Quote
CEO
Nathan Sinnott
17/Jun/19


Just a brief note to congratulate and thank you for the exceptional service and product provided to us by your company. As a first time client, we were absolutely amazed at the professionalism of all team members from moment we clicked on by phone to the opening of the product parcel this morning early after delivery. With all our dealing with many companies over 50 years…never have we witnessed the highest standards displayed by all of your companies team we had the pleasure of being associated with. We humbly thank you and ask if you would kindly transmit our congratulations and thanks to all concerned. We will sing your company’s praises loud and clear when ever given the opportunity…thank you, we will be back. Sincerely, Roma & Ian. P.S.The Jelly beans were a nice appreciated touch, gratefully claimed by your new fan ( my wife who says “Thank you.”) Customer Quote
Kelso, Bathurst
Ian Fenton
17/Jun/19


Awards Trophies looked like a professional outfit from the minute I viewed their website and continued to when I visited their site. Although I walked in off the street with no appointment I was shown their well stocked showroom by Sarona where I very quickly found a well priced item that suited my occasion. The engraving was carried out in haste to the point that my cup was ready waiting for me for two days before I had time to collect. Not knowing this market I was really satisfied with the outcome. I recommend this company and will utilise again when the need arises. Customer Quote

Gus Tanuvasa
11/Jun/19

Pheasant Wood Circuit


I cannot speak highly enough of your team, the service is second to none and all our competitors love the trophies we present. We are having more events coming on to our calendar so you will be receiving a lot more orders from us in the near future. I must make special mention of you Stephanie, your service has at times been above and beyond to get me out of a pickle or two. Customer Quote
Marulan, NSW
Scott H
03/Jun/19


Excellent service and product. Staff are very pleasant, quick to respond and thorough. I ordered over 60 cups which were engraved and delivered interstate within the week. All were perfectly engraved, no errors. You can't ask for much more than that Customer Quote

Claire D.
22/May/19


I have only dealt with these guys once and that was enough. Say no more! Is there really any better? Absolutely not. These guys are the best in the business! Want value for money and a prompt response? Awards and trophies are second to none! Why waste your time with anyone else? Don’t bother! Customer Quote

Shannon and Sharna B.
20/May/19


My order has just arrived. Thank you for such great service from start to finish. You more than met my expectations. If every business could be as efficient as Awards and Trophies Australia would be leading the world!!! GOOD JOB Customer Quote
South Hobart
Francesca Farrugia
30/Jan/19

Synergy


I ordered some medals and a perpetual glass trophy a few weeks back for our company-wide hackathon we were running and firstly I have to say the process of ordering was absolutely first class – probably the best online experience I have had in over 20 years. I’ve also had many comments about the quality of the medals from the recipients. So kudos to you on a fabulous product offering. I am easily recommending your company to anyone I come across. Customer Quote

Darren Walters
19/Jun/18

Sparke Helmore Lawyers


The trophies we ordered arrived and they look great. Thanks so much for the wonderful customer service we have received! Customer Quote

Aimee Clegg
05/Jun/18

Hope for Cambodian Children Foundation Inc.


Dear Everyone at Awards and Trophies, I would like to congratulate you on your amazing service and the quality of the product I received. The recipient was so chuffed that he had a tear in his eye. Please be assured that I went online and voted for your company and will continue to recommend you to everyone who is looking for your products/services. Customer Quote

Annette Browning
05/Jun/18

Rate My Agent


We choose Awards and Trophies to engrave over 500 crystal trophies for our annual awards and could not be more happy with the final result. The team were extremely professional throughout, prompt to respond to queries and generally helpful in every sense of the word. Every parcel sent was track and traced which made communications on our end a breeze and the trophies themselves carried the weight and prestige that the awards night required. We'll definitely be working with Awards and Trophies in the years to come. Thanks guys! Customer Quote
Digital Marketing Manager
Josiah Eadie
04/Apr/18

Adelaide Tang Soo Do Academy


Thank you. I use your services because of your attention to detail, excellent products and great customer service. Regards Michael Customer Quote

Michael
13/Mar/18

Slimline Warehouse


To the team at AwardsandTrophies, thank you for your amazing service, ridiculously fast turn around and brilliant quality of product. Our awards on Friday night were an absolute hit due to your products. In a current online climate that consistently struggles this time of year, you have really raised the bar in service. Your team are to be commended! Customer Quote
General Manager
James Holman
02/Jan/18


I received my order of engraved medals in Canberra yesterday. I think that was a six day turnaround from order placement. A day faster than estimated. I came across Awards & Trophies as a result of a Google search, and took a punt that you would be as good as your website suggested. I couldn’t have been happier with the experience from start to end. Great website with very good functionality and user friendliness. Great range of products. Online entry of engraving details was so simple and effective. Delivery was quicker than expected, and the finished product was perfect. Communication was excellent with regular email updates at each stage of production. Really, really happy with the service and product. Customer Quote
Canberra
John M Riley
06/Dec/17

Google Reviews


Brilliant as usual! Easy to use web ordering process, great options for rush orders, fantastic choices of trophies, prompt and friendly service, good communication, and a perfect finished job looking absolutely beautiful and on time. Thank you so much - highly recommended!! Customer Quote


06/Dec/17

Google Reviews


Great prices, exceptional service & quirky comms letting you know what's happening each step of the way - could not recommend more highly. Customer Quote


06/Dec/17

Google Review


Thank you for your excellent customer service and delivery of such quality products for our Junior Golf Presentation. Recommend you to everyone. Customer Quote


06/Dec/17

Google Review


As always, the people at AwardsandTrophies are excellent - great customer service, fast delivery, excellent prices and great product. Who could ask for more? Will be back again next year! Customer Quote


06/Dec/17

Google Review


Even though we were running late this year, your service was great and the trophies arrived earlier than expected. Your design team went out of their way to get our job through and the end product was fantastic! Customer Quote


06/Dec/17

Canberra Jazz club


Hi folks, I would like to congratulate the company on a terrific job with my glass award. Five days from initial enquiry to arrival at my door in Canberra was amazing service and I found all the staff most helpful during the process. The award looks great too – just as pictured. Customer Quote
Secretary
Lisa Wiese
02/Sep/16


I just wanted to thank you for the great finished product that I received last week. The players were very excited to receive such a unique trophy. Thank you for your prompt service, reasonable pricing and ‘non-traditional’ trophy option. Regards, Leah Customer Quote

Leah
24/Aug/16


Hi guys, Just a quick note to say thanks for the trophies, we were absolutely thrilled with them. They arrived exactly on time, packaged beautifully and looked absolutely stunning on the trophy table at our breed speciality. I have attached a photo :) We will definitely be ordering again for future shows! Your website was super easy to navigate and I love that unlike many other trophy sellers, your prices are all clearly listed. Thanks again, Ashleigh Customer Quote

Ashleigh
11/Aug/16


Hello, just wanted to say thank you for the medals I ordered for our Greek School. We love them! And they arrived so quickly! Joanna Customer Quote

Joanna
03/Aug/16

A J Crossfit


Trophys look great! Thanks so much! Customer Quote
Owner
Andy Jeffery
28/Jul/16

Newscorp


Hi Team, we wanted to pass back our beyond satisfaction with the trophies we ordered for our annual awards night. The service you provided from your online chat web, email communication to the speedy deliver was impeccable. We will not hesitate to use your services again nor to refer you to anybody else. Keep up the great work! Customer Quote
Real Time Analyst
Hannah Shaw
28/Jul/16

Centenary Natural Therapies Clinic


Thank you for our plaque and awards. We were extremely happy with the finished product! The ordering process was very simple. We look forward to using your service again when we are looking at celebrating future milestones. Thank you! Customer Quote

Ellie
25/May/16


Thank you! The trophies were a success and everyone thought they were a nice change from the usual girl/woman/boy/man with racket…. Hope to be in touch again next year, when our Tennis Club Championships are on! Customer Quote

Sarah-Jane Beavitt
21/Apr/16


Recently ordered 15 odd trophies for an awards night i hosted and I would like to say this company is extremely professional and turned my order around in a matter of days. Thanks everyone at Awards and Trophies. Great Job! See you next year. Customer Quote

Ian Hawkins
20/Apr/16

Hocking Stuart


Just a friendly email to give some feedback: We are just new clients of yours, this being our first order and can I just say it has been a pleasure so far dealing with you guys. From the couple of phone calls to the great email update and not to mention the quick response from this morning's first order I put through. People are quick to send a complaint when not happy but not enough people send great feedback when a job is well done. So thank you, my experience so far dealing with your company has been a pleasure. Customer Quote
Office Manager
Sandra Pupillo
16/Mar/16

CQUniversity Rockhampton


On behalf of the CQUniversity Corporate Events and Graduation team, I would like to sincerely express our gratitude for your professionalism and exceptional service during the process of organising our medals for the 2015 Chancellor’s Cup. This tournament is a highly significant and important event within our calendar, and the efficiency of your team in organising this fundamental part of our event, was greatly appreciated by us. We received the medals much quicker than expected and were delighted at how they turned out. Once again, we thank you for your guidance, assistance and professionalism in contributing to this major event, and we will most certainly be keeping you in mind for our future events. Customer Quote
Student Events Officer
Elle McCosker
02/Mar/16

Lightning Fast Shipping to you in Sydney, 2000

From now on, every single parcel that leaves our warehouse is sent Express Freight­ at no extra cost to you.

Backed by our guaranteed 3­-5 day production times mean, Australia’s fastest trophy company just got faster!



Express Delivery to your door in Sydney, 2000 on or before: (change)

Friday 14 Aug
Charges will be calculated at checkout
Express++Delivery Estimate

"Express++"

We will dispatch your order within 3 business days, and will be sent by express freight. This option will incur a Fast Track Fee of $40 or 25% of your subtotal (whichever is greater) plus express freight charges.
Monday 17 Aug
Charges will be calculated at checkout
Express+ Delivery Estimate

"Express+"

We will dispatch your order within 4 business days, and will be sent by express freight. This option will incur a Fast Track Fee of $30 or 15% of your subtotal (whichever is greater) plus express freight charges.
Tuesday 18 Aug
$9.90 flat rate for all orders.
Express Delivery Estimate

"Express"

We will dispatch your order within 5 business days, and will be sent by express freight for a flat rate of $9.90 for all orders.
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