Website Customer

My first time ordering a trophy from this company and I'm super impressed by their service, communication, quick response, super thoroughness in what they do and lastly, fast delivery. If they promise a date, it will come that date or even earlier. The trophy turned out to be so beautiful and really looks professional. I am super happy. I would have rated you 10 stars if there were. I highly recommend them.

Jessie Nguyen
11/Mar/21

ASEA

We have been getting our trophies from Awards & Trophies for a few years now and they never disappoint. Their customer service is phenomenal and they are attentive every step of the way. They go above and beyond to make sure that our awards are perfect so our events are perfect.

Mitsy Lindsey
11/Mar/21

Honestly probably the best online shopping experience I have ever had. The attention to detail in the customer experience was incredible, from the way I got regular emails to tell me when my design was moving through the production process, the way the medals arrived 2 days earlier than expected (even in the middle of a pandemic) and even the small bag of sweets included in the package. Thank you for the great service!

Mairead Loughlin
03/Mar/21

Department of Defence

Your service is of the highest standard, from first contact, through design, production, timely delivery of the amazing trophies and your follow-up message. You are without doubt a world class company providing the very best to your clients and we will most certainly pass on our recommendations for your fantastic service to family, friends and colleagues.

Ken
02/Dec/20

Kidsafe NSW

I wanted to reach out and thank the team at Awards and Trophies for the exceptional service we received in organising the trophies for the Kidsafe National Playspace Design Awards. Excellent communication was provided throughout the whole process from our initial enquiry to the design approval. The trophies looked fantastic and were perfectly packaged and delivered promptly to the recipients. We would not hesitate in recommending your business.
Administration Officer
Belinda
02/Dec/20

Stone Real Estate

Using Awards and Trophies to support our state business awards was easy. They were very prompt with replies, following us up in what was a very busy time - even rung us with recommendations. The trophies arrived very quickly and we were kept up to date with tracking alerts. I couldn't fault the experience. Absolutely 5 stars!

Samantha Rowland
04/Nov/20

Quality Constructions & Maintenance

We are rapt with our trophies, the quality is great and the timeline from ordering to receiving was absolutely fantastic – I honestly thought it would take longer than 10 days from when we ordered to receive here in Darwin so thank you for such excellent service – we will definitely use you again in the future.

Kylie
04/Nov/20

The service you provided was second to none. We were very pleased with the finished product, it came very quickly which is a bonus in these times and you still had our logo from last time and placed it on the recent one, thankyou as I had forgotten to do this. Very personalised service and will definitely use you again and let others know of the excellent service you provide.
Bowral
Doreen
20/Oct/20

I wish I could give MORE than 5 Stars to "Awards and Trophies". I would give 100 stars! The QUALITY and SERVICE is beyond reproach and GREAT VALUE and extensive range, and free engraving with attention to detail. I have ordered many trophies over the years for my PokerDads, these are the best by a mile.
Invermay
Jaye Cee
20/Oct/20

West Coast Swimming Club

Thank you for the excellent, prompt customer service, detailed artwork and clear quotation on our request for 600 swimming medals for an event which we are running in December. From three different companies which we approached to do the job, your quote and communication was a clear winner! The quality of the medals and lanyard is exceptional as was the application of quality control during packaging and security of our final shipment through to South Australia. THANK YOU - I can't wait to see the swimmers joy and pride when they receive them for their swimming achievements. I will definitely be ordering again. Our committee are THRILLED with the end product. None of the other companies I approached to provide a quotation came close (it's our club protocol to ask for three quotations). One supplier seriously took 6 weeks to get back to me - I had your quote the same day! Our swimmers have had a sneak peak and they are so excited for the event in December. Thanks again - I will be recommending your company to everyone I know in the Swimming SA community who are looking to source awards and trophies for their summer meets.
Coach
Sonia Ford
20/Oct/20

Tydan Constructions

We just wanted to let you know that we were extremely happy with the trophies we ordered and the service provided. We were so pleased with how quickly quality design options were presented to us. Further, from design approval to trophy making and posting was also quick and easy. Dealing with your company (and Chanthana in particular who showed interest and determination in understanding in what we wanted and urgency in getting these organised for us) was a pleasure. Thank you for your help with our trophies - we are super pleased!
Project Administrator
Tessa
11/Aug/20

My parcel arrived today and I am ecstatic!! I ordered 3 medals and they came out perfectly, faster than I anticipated, and in excellent condition. Even though it was only 3, I'd like to thank you for the beautiful work that was involved. They are just for fun for a training run some of my friends and I are doing in the lead up to a 100 miler race in September, but because so many of our races got cancelled due to covid we haven't been able to collect any trophies. So after a day of researching all the places in WA that made them I couldn't find any that were what I wanted or that would deliver before our run this Saturday. Then I found you!!! I will absolutely be using your company again and telling all my friends about it too.

Caroline Arnoldi
24/Jun/20

Honestly probably the best online shopping experience I have ever had. The attention to detail in the customer experience was incredible, from the way I got regular emails to tell me when my design was moving through the production process, the way the medals arrived 2 days earlier than expected (even in the middle of a pandemic) and even the small bag of sweets included in the package. Thank you for the great service!

Mairead Loughlin
01/Jun/20

Youi

I just wanted to say a big thank you for the flawless service yet again in getting our trophies to us so quickly and effortlessly!  Your processes work so well, and nothing is ever a hassle.  You constantly keep your customer informed and I wouldn’t hesitate to recommend your services. You are honestly one of the best suppliers I have ever dealt with.  Take a bow...
Learning And Development Facilitator
Justine Bennett
24/Jan/20

My order arrived this afternoon and I just want to let you know how impressed I am. It's not just the trophies themselves (which are excellent), it's been the entire process starting with your user-friendly website, an amazing range of products, plus ease of ordering - but the thing that stands out most to me is the your focus on customer service. I'm 61 years old and can remember when friendly customer service wasn't just a catch-phrase... I think your communication is spot on and I felt "in-the-loop" at all stages from design through to dispatch. Thank you for providing such a welcome customer experience
Maryland, Newcastle
Greg Boswell
20/Jan/20

Awards & Trophies are an outstanding organisation who help us every year to bring our annual awards evening to fruition. I cannot fault the quality of service I receive especially from the sales team. We can rely on Awards & Trophies to produce our (often last minute) orders with total professionalism. Thank you to all who help us year in, year out!

Kim
25/Nov/19

Dare to Dance Canberra

I am so happy with your service, your products and your business in general. I have had my dance school for 12 years and always used our local trophy place and not only are you cheaper, you are easier, more convenient and I can shop from bed! (Which is what I did). Thanks for the great service :)
Manager/Director
Alison Bailey
21/Nov/19

NRLCEO Fantasy Rugby League

Outstanding trophies and even better customer service. The communication from Awards & Trophies throughout the whole process is better than any other online store I have experienced. They have a casual way of communicating and even throw in some extras in the final delivery. Can't recommend them enough.

Jamie Bradnam
07/Nov/19

I ordered several trophies online for a major event. I've purchased trophies from other shops before but Awards & Trophies have been the best by a country mile. They were very quick to respond to my inquiries, they were very quick to produce the trophies and deliver - I was actually quite surprised. The quality of the trophies and the engraving were superb, and for quite a good price too. And they were extremely friendly. If you have design experience and know how to design for a trophy, I recommend Awards & Trophies as they actually know what they are doing and can speak the same design language (I've not had the same experience with other trophy shops). Very highly recommended.

Viet Hoang
06/Nov/19

Loreto College Coorparoo

We have recently used the services of Awards and Trophies Milton. From our initial contact with Jeremy, the process of choosing and organising our awards has been an easy process. The service provided and the finished product has been exceptional. Thank you.
Events Coordinator
Lisa
04/Nov/19

I have just received the medals I ordered. They are absolutely brilliant. Thank you sincerely for the extremely fast delivery, and the fabulous communication you have provided during this transaction. The professionalism and the care shown in providing outstanding products and service is remarkable. I will pass on your details to other people I know so that they can also have the chance to purchase their trophies from Awards and Trophies. I look forward to further purchases in the future.

Tony Skeed
02/Oct/19

Stanwell

This was my second time ordering trophies online from Awards and Trophies and I found the staff very helpful when I contacted them to confirm a few things. I arranged for the trophies to have labels on them and it was very easy. The trophies arrived and the engraving looked great and it was easy, quick and within my budget. I will definitely be using this company in the future
Executive Assistant
Sandra Mason
30/Sep/19

OzParty Events

Fantastic service from Awards and Trophies for a recent financier conference and gala we hosted on Hamilton Island. A delightful online experience, swift response times and proofing, quick delivery and high quality crystal trophies that our award recipients were delighted with. 5 stars from our OzParty event planners!
Waterloo, NSW
Aimee Udall
27/Sep/19

Gazelles Netball Club

I want to say a massive thank you. I received my 10 trophies a day earlier than expected! They are in amazing condition and they look so good! I know my under 11 team are going to love them. I will definitely be using Awards and Trophies again for next seasons presentation.

Laura Pizey
11/Sep/19

Thank you so much for the brilliant service and wonderful trophies. The website was so easy to use and the delivery came sooner than expected. The trophies were exactly what I wanted and were loved by the recipients. I will definitely be recommending you to our club
Pialba
Tamara Perrott
05/Sep/19

Rutherglen Agricultural Society Inc.

Firstly I just wanted to say thank you so much for your prompt service in replacing our broken trophy. We were very pleased with your quick response in and turn around and also pleased with the quality of the trophy. Again thank you for your professionalism good nature and prompt service. That attitude tells us where we should be shopping in the future and we look forward to working with you again soon.
Secretary/Treasurer
Geoff O'Dwyer
28/Aug/19

Can’t recommend highly enough. I ordered 3 trophies and the whole experience was brilliant and easy. The constant communication updates are great and the turnaround time and quality of the trophies are fantastic. No exaggeration a world class company

Richard Melling
15/Jul/19

Tapex Group

Absolutely brilliant service and 100% hassle-free. And the trophies are excellent quality! I greatly appreciated your very professional service and the fact that you worked within the deadlines I had. I have and will continue to highly recommend your service!

Anne Bidstrap
25/Jun/19

I just wanted to say how good the quality of the medal is that I ordered, and how fast it was delivered - will definitely be using your service again in the future, and recommending you to friends also. Thanks again!
The Entrance
Sophie
19/Jun/19

Newpath Web

Just a quick note to say thanks and to comment on your slick operation. From start to finish it was slick, smooth and transparent. It’s a pleasure to deal with companies like you guys.
CEO
Nathan Sinnott
17/Jun/19

Just a brief note to congratulate and thank you for the exceptional service and product provided to us by your company. As a first time client, we were absolutely amazed at the professionalism of all team members from moment we clicked on by phone to the opening of the product parcel this morning early after delivery. With all our dealing with many companies over 50 years…never have we witnessed the highest standards displayed by all of your companies team we had the pleasure of dealing with. We humbly thank you and ask if you would kindly transmit our congratulations and thanks to all concerned. We will sing your company’s praises loud and clear when ever given the opportunity…thank you, we will be back.
Kelso, Bathurst
Ian Fenton
17/Jun/19

Awards Trophies looked like a professional outfit from the minute I viewed their website and continued to when I visited their site. Although I walked in off the street with no appointment I was shown their well stocked showroom by Sarona where I very quickly found a well priced item that suited my occasion. The engraving was carried out in haste to the point that my cup was ready waiting for me for two days before I had time to collect. Not knowing this market I was really satisfied with the outcome. I recommend this company and will utilise again when the need arises.

Gus Tanuvasa
11/Jun/19

Pheasant Wood Circuit

I cannot speak highly enough of your team, the service is second to none and all our competitors love the trophies we present. We are having more events coming on to our calendar so you will be receiving a lot more orders from us in the near future. I must make special mention of you Stephanie, your service has at times been above and beyond to get me out of a pickle or two.
Marulan, NSW
Scott H
03/Jun/19

Excellent service and product. Staff are very pleasant, quick to respond and thorough. I ordered over 60 cups which were engraved and delivered within the week. All were perfectly engraved, no errors. You can't ask for much more than that
Kawungan
Claire D.
22/May/19

I have only dealt with these guys once and that was enough. Say no more! Is there really any better? Absolutely not. These guys are the best in the business! Want value for money and a prompt response? Awards and trophies are second to none! Why waste your time with anyone else? Don’t bother!

Shannon and Sharna B.
20/May/19

My order has just arrived. Thank you for such great service from start to finish. You more than met my expectations. If every business could be as efficient as Awards and Trophies, Australia would be leading the world!!! GOOD JOB!!
South Hobart
Francesca Farrugia
30/Jan/19

Synergy

I ordered some medals and a perpetual glass trophy a few weeks back for our company-wide hackathon we were running and firstly I have to say the process of ordering was absolutely first class – probably the best online experience I have had in over 20 years. I’ve also had many comments about the quality of the medals from the recipients. So kudos to you on a fabulous product offering. I am easily recommending your company to anyone I come across.
Change Manager
Darren Walters
19/Jun/18

Sparke Helmore Lawyers

The trophies we ordered arrived and they look great. Thanks so much for the wonderful customer service we have received!

Aimee Clegg
05/Jun/18

Hope for Cambodian Children Foundation Inc.

I would like to congratulate you on your amazing service and the quality of the products I received. Please be assured that I went online and voted for your company and will continue to recommend you to everyone who is looking for your products/services.

Annette Browning
05/Jun/18

Rate My Agent

Awards and Trophies supplied over 500 crystal trophies for our annual awards and we could not be more happy with the final result! The team were extremely professional throughout, prompt to respond to queries and generally helpful in every sense of the word. Every parcel sent was track and traced which made communications on our end a breeze and the trophies themselves carried the weight and prestige that the awards night required. We'll definitely be working with Awards and Trophies in the years to come. Truly a world class business. Thanks guys!
Digital Marketing Manager
Josiah Eadie
04/Apr/18

Adelaide Tang Soo Do Academy

I use your services because of your attention to detail, excellent products and consistently great customer service. Well done!

Michael
13/Mar/18

Slimline Warehouse

To the team at Awards and Trophies, thank you for your amazing service, ridiculously fast turn around and brilliant quality of product. Our awards on Friday night were an absolute hit due to your products. In a current online climate that consistently struggles this time of year, you have really raised the bar in service. Your team are to be commended!
General Manager
James Holman
02/Jan/18

I received my order of engraved medals in Canberra yesterday. I think that was a six day turnaround from order placement. A day faster than estimated. I came across Awards & Trophies as a result of a Google search, and took a punt that you would be as good as your website suggested. I couldn’t have been happier with the experience from start to end. Great website with very good functionality and user friendliness. Great range of products. Online entry of engraving details was so simple and effective. Delivery was quicker than expected, and the finished product was perfect. Communication was excellent with regular email updates at each stage of production. Really, really happy with the service and product.
Canberra
John M Riley
06/Dec/17

Google Reviews

Brilliant as usual! Easy to use web ordering process, great options for rush orders, fantastic choices of trophies, prompt and friendly service, good communication, and a perfect finished job looking absolutely beautiful and on time. Thank you so much - highly recommended!!


06/Dec/17

Google Reviews

Great prices, exceptional service & quirky comms letting you know what's happening each step of the way - could not recommend more highly.


06/Dec/17

Google Review

As always, the people at Awards and Trophies are excellent - great customer service, fast delivery, excellent prices and great product. Who could ask for more? Will be back again next year!


06/Dec/17

Google Review

Even though we were running late this year, your service was great and the trophies arrived earlier than expected. Your design team went out of their way to get our job through and the end product was fantastic!


06/Dec/17

Canberra Jazz club

I would like to congratulate the company on a terrific job with my glass award. Five days from initial enquiry to arrival at my door in Canberra was amazing service and I found all the staff most helpful during the process. The award looks great too – just as pictured.
Secretary
Lisa Wiese
02/Sep/16

I just wanted to thank you for the great finished product that I received last week. The players were very excited to receive such unique trophies. Thank you for your prompt service, reasonable pricing and ‘non-traditional’ trophy option.

Leah Smith
24/Aug/16

Just a quick note to say thanks for the trophies, we were absolutely thrilled with them. They arrived exactly on time, packaged beautifully and looked absolutely stunning on the trophy table at our breed speciality. I have attached a photo :) We will definitely be ordering again for future shows! Your website was super easy to navigate and I love that unlike many other trophy sellers, your prices are all clearly listed. Thanks again

Ashleigh
11/Aug/16